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About Jingle Infotech Ltd.:Acceptable Use
Policy
Jingle Infotech Ltd.!" Acceptable Use Policy
described below defines the actions which JIL considers to be
abused and strictly prohibited (as we have to follow our Server
Provider). There are no exclusions in this listing. Please, be
aware that the actions listed below are also prohibited from other
internet Presence Providers (IPP's) and their users on behalf
of JIL to advertise any service hosted by JIL or connected via
the JIL Network. As defined by the Federal Trade Commission Deception
Policy Statement, such services are not to be advertised by way
of deceptive marketing policies. For abbreviation purposes, Jingle
Infotech Ltd. will be referred as JIL and companies or individuai
account owners using our services as CUSTOMERS. JIL Acceptable
Use Poiicy has been formulated with the following goals in mind:
- Ensure security, reliability and privacy
of JIL systems and network, and the networks and systems of
others.
- Avoid situations that may cause JIL to incur
civil liability.
- Maintain the image,and reputation of JIL
as a responsible organization.
- Preserve the value of Internet resources as
a conduit for free expression.
- Encourage the responsible use of net resources,
discouraging practices which degrade the usability of network
resources and thus the value of Internet services.
- Preserve the privacy and security of individual
users. The Acceptable Use Palicy below defines the actions which
JIL considers to be abusive, and thus, strictly prohibited.
The exampies named in this list are non-exclusive,
and are provided solely for guidance to JIL customers. If you
are unsure whether any contemplated use or action is permitted,
please send mail to abuse@a2zinternet.net and we will assist you.
Please note that the actions listed below are also not permitted
from other internet Service Providers on behalf of, or to advertise,
any service hosted by JIL , or conneected via the JIL network.
Furthermore, such services may not be advertised via deceptive
marketing policies, as defined by the Federal Trade Commission
Deception Policy Statement.
Network Security
Customers may not use JIL 's network as to attempt to circumvent
user authentication or security of any host, network, or account.
This includes, but is not limited to, accessing data not intended
for the Customer, logging into a server or account the Customer
is not expressly authorized to access, password cracking probing
the security of other networks in search of weakness, or violation
of any other organization's security policy. Customers may not
attempt to interfere or deny service to any user, host, or network.
This includes, but is not limited to, flooding. mailbombing, or
other deliberate attempts to overload or crash a host or network.
If your server is the initiator or target of
a denial of service attack that adversely affects our/somebody
else network, we will terminate your account without waming and
you will be held responsible for any charges that may result from
this action. Activities that attract denial of service attacks
are expressly prohibited. Customers involved in these activities
will be terminated as soon as we are aware of them. These activities
include, but are not limited to: selling shell accounts, and involvement
with IRC of any kind. This prohibition is for the protection our
customer base as a whole; these kinds of services tend to attract
attacks that have the potential to degrade service for all of
our customers.
JIL will cooperate fully with investigations
of violations of systems or network security at other sites, including
cooperating with law enforcement authorities in the investigation
of suspected criminal violations. Users who violate systems or
network security may incur criminal or civil liability.
Jingle Infotech Ltd. reserves the right to charge
up to Rs.25000/- per complaint to investigate. Customer Spamming
Policy
Customer Spamming Policy
Jingle Infotech Ltd. has zero tolerance for spam originating from
our customers, or from our customers' customers, or for spam advertising
web sites of our customers or our customers' customers.
The Policy
You refers to the Jingle Infotech Ltd. Customer;
we refers to Jingle Infotech Ltd.
- Jingle Infotech Ltd. has the right to charge
Rs.25000/- per complaint to investigate.
- Jingle Infotech Ltd. does not deal with your
customers or their customers etc.; We hold our customers responsible
for dealing with spam from or about their section of the network.
- If we get a first complaint, we will forward
it to you. If we don't receive a response indicating the complete
resolution of the complaint within 24 hours, we may drop the
section of IP space involved in the spam complaint until we
are convinced that the problem is resolved. In particular, we
are concemed with spam that not only originates from your network,
but also that advertises sites hosted on your network.
- If we get repeat complaints and it is Gear
that the problem has not been resolved, we may blackhole the
section of IP space involved in the spam complaint untii we
are convinced that the probiem is resolved. If so, we will contact
you as soon as is possible.
- We reserve the right, to drop the section
of IP space involved in spam or Denial-of Service complaints
if it is clear that the offending activity is causing great
harm to parties on the lnternet. In particular, if open relays
are on your network or a customer's network, or if denial of
service attacks are originating from your network. In certain
rare cases, we may have to do this before attempting to contact
you. If we do this, we will contact you as soon as is possible.
What does this mean to me?
- You must provide us with, and keep current,
good contact information for you. E-mail, fax, and telephone
contacts are used, in that order of preference.
- You must educate your customers about spam
so that it does not become a problem for you, or for us. if
you se!! accounts on your system(s), you must provide an Acceptable
Use Policy (AUP) at least as restrictive as our own.
- You must promptly investigate and deal with
any spam or other abuse complaints forwarded to you.
Why this Policy?
We at Jingle Infotech Ltd. feel strongly that
the usability of the Internet is dependent on the elimination
of UCE (Unsolicited Commercial E-mail) from the mailboxes and
newsgroups of both casual and heavy Internet users. If you host
web sites, you must be particularly vigilant, as you and your
other customers . could be disconnected from the internet due
to one customer's spamming
General Conduct.
Customers are prohibited from transmitting on or through any
of JIL's services, any material that is, in JIL's sole discretion,
unlawful, obscene, threatening, abusive, libelous, or encourages
conduct that would constitute a criminal offense, give rise to
civil liability, or otherwise violate any local, state, national
or intemational law.
JIL's services may only be used for lawful purposes.
Transmission, distribution, or storage of any information, data
or material in violation of any Country or state regulation or
law, or by the common law, is prohibited. This includes, but is
not limited to, material protected by copyright, trademark, trade
secret, or any other statute. JIL 's reserves the right to remove
such illegal material from its servers.
The customer is responsible for keeping his billing
data with J!L up-to-date and accurate. Furnishing false data on
any contract or application, including fraudulent use of credit
card numbers, is grounds for immediate termination, and may subject
the offender to civil or criminal liability.
The resale of JIL's products and services is
not permitted, unless specifically permitted and documented in
a written agreement.
Important IP Disclosure: Jingle Infotech Ltd.
may assign customer a reasonable amount of IP addresses (Internet
Protocol) on a temporary basis or for the life of the contract.
Client agrees that IP addresses are not portable and acknowledges
that IP addresses are the sole property of Jingle Infotech Ltd.
and are assigned as part of the services. Further more, client
acknowledges that use of IP addresses not allocated by Jingle
Infotech Ltd. to customer or users is expressively prohibited
and will incur a penalty fee.This fee would be calculated on a
standani engineers hourly rate fee of Rs.7500/- separate from
any other service or incident fees prepaid by customer.
Facilitating a viotation of this AUP:
Software, services, programs, activities, and
advertisements that promote, enable, or facilitate any activity
that is prohibited within this document, including spam, denial
of service attacks, compromise of other systems or attempts to
compromise other systems are ALL considered to be violations of
this AUP
Payment
- Customers agree to supply appropriate payment
for the services received from JIL , in advance of the time
period during which such services are provided.
- Customers agree that all setup fees are non-refundable
once setup is completed.
- Returned checks will incur an administrative
fee of Rs.1250/-.
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